Simply Contact

"Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, and analysis."

"Simply Contact provided customer service outsourcing services for an adtech company. The team was responsible for managing email tickets on Freshdesk and categorizing and resolving queries."

"Simply Contact manages the customer service of a website popup platform. The team handles the email support system and incoming claims, ensuring accurate documentation, details verification, and processing."

"Simply Contact provided outsourced customer support for a cloud collaborative platform. The team was responsible for ensuring rapid response times and reducing the client's internal workload."

"Simply Contact provides 24/7 inbound customer support via email, calls, contact forms, and social media for an EdTech firm. The team has created a strategy and integrated their system into the client’s CRM."

"Simply Contact provides customer service outsourcing for a CRM consulting company. The team manages the client's customer support across their channels, including chat, social media, phone calls, and emails."

"Simply Contact overhauls an email deliverability platform's customer service operations and sets up email, phone, and live chat support. They also handle back-office tasks like data entry and order processing."

"Simply Contact manages an authentication solutions company's inbound customer inquiries through live chats and calls in English, Spanish, German, and French. The team's tasks include improving customer support."

"Simply Contact provides customer service outsourcing for a data analytics company. They manage customer inquiries and live chat and social media channels, and offer support in English, Ukrainian, and German."

"Simply Contact provides call center services for an AI-powered platform. The team handles inbound customer calls and emails in English and Spanish."

"A wheelchair rental system has hired Simply Contact to manage their inbound customer support. The team handles inquiries and troubleshooting and provides guidance in both English and German."