WIG20: 3296.01 ↑ +0.00%
WIG: 120839.82 ↑ +0.00%
mWIG40: 8335.92 ↑ +0.00%
sWIG80: 29445.62 ↑ +0.00%
CD PROJEKT: 237.40 ↑ +0.89%
ORLEN: 130.52 ↑ +0.45%
PKO BP: 87.34 ↑ +1.94%
ALLEGRO: 26.18 ↑ +1.75%
DINO POLSKA: 38.86 ↓ -0.13%
KGHM: 274.50 ↑ +3.98%
PZU: 63.42 ↑ +1.70%
LPP: 19535.00 ↑ +0.93%
PEKAO: 215.00 ↑ +2.28%
SANTANDER: 571.80 ↑ +1.20%
BUDIMEX: 658.00 ↑ +3.04%
PEPCO: 26.27 ↑ +2.50%
JSW: 31.96 ↑ +0.50%
PGE: 9.59 ↑ +1.61%
KRUK: 445.20 ↑ +4.38%
ASSECO POL: 163.80 ↑ +1.87%
MBANK: 1070.50 ↑ +2.15%
CYFR POLSAT: 11.58 ↑ +2.71%
ORANGE PL: 13.38 ↓ -0.71%
ALIOR BANK: 109.30 ↑ +2.05%
GRUPA KETY: 979.00 ↑ +2.62%
TAURON: 9.14 ↑ +2.81%
CCC: 127.05 ↑ +37.11%
11 BIT: 135.70 ↑ +1.80%
TEN SQUARE: 100.60 ↑ +2.13%
XTB: 92.40 ↑ +1.90%
BENEFIT: 3475.00 ↑ +4.98%
MILLENNIUM: 16.38 ↑ +2.25%
ENEA: 21.82 ↑ +0.28%
GRUPA AZOTY: 18.63 ↑ +0.98%
AMREST: 11.56 ↑ +0.87%
PLAYWAY: 245.00 ↑ +0.62%
INTER CARS: 664.00 ↑ +2.15%
TEXT: 38.14 ↑ +1.17%
DEVELIA: 8.94 ↑ +1.25%
DOM DEV: 230.00 ↑ +0.66%
AUTO PARTN: 18.22 ↑ +1.67%
GPW: 77.45 ↑ +3.40%
EUROCASH: 5.85 ↑ +0.69%
GRUPA PRACUJ: 37.60 ↑ +0.00%
PKP CARGO: 13.80 ↓ -1.15%
SELVITA: 36.40 ↑ +1.39%
ARCTIC: 8.03 ↑ +0.37%
CI GAMES: 2.77 ↓ -1.07%
NEUCA: 714.00 ↑ +0.42%
BOGDANKA: 28.60 ↓ -3.05%
COGNOR: 4.81 ↓ -0.91%
STALEXPORT: 2.96 ↓ -0.67%
VOXEL: 112.40 ↓ -0.53%
TOYA: 8.85 ↑ +1.61%
SANOK: 21.00 ↑ +0.00%
WIELTON: 16.82 ↓ -0.47%
MOLECURE: 5.52 ↑ +4.15%
PCF GROUP: 3.18 ↓ -1.55%
SHOPER: 0.14 ↓ -0.00%
VIGO: 500.00 ↑ +4.82%
EUR/PLN: 4.2692 ↓ -0.08%
USD/PLN: 3.6803 ↓ -0.13%
GBP/PLN: 4.9306 ↓ -0.17%
CHF/PLN: 4.6592 ↓ -0.55%
JPY/PLN: 0.0232 ↓ -0.29%
AUD/PLN: 2.5649 ↓ -0.19%
CAD/PLN: 2.6684 ↓ -0.51%
SEK/PLN: 0.3948 ↑ +0.03%
DKK/PLN: 0.5713 ↓ -0.10%
NOK/PLN: 0.3780 ↓ -0.42%
CZK/PLN: 0.1748 ↑ +0.17%
HUF/PLN: 0.0110 ↓ -0.01%
UAH/PLN: 0.0838 ↑ +0.00%
CNY/PLN: 0.5334 ↓ -0.26%

O firmie

HelpSquad is a leading customer service outsourcing company with a focus on providing superior quality support across various communication channels such as voice, SMS, email, chat, and social media.Ranked top Customer Service Outsourcing company for 2025 by The CX Lead.Our services cater to a wide range of clients, from startups to Fortune 500 companies, including renowned brands like Mason Bottle, National University, and Slinger Bag. With a team of expert agents and cutting-edge technology, we ensure that our clients receive top-notch customer service that exceeds their expectations.In addition to our customer service outsourcing expertise, HelpSquad also offers virtual assistant services. Our highly skilled VAs are equipped to handle a diverse range of tasks, from managing customer service inquiries and appointments to supporting ticket management and live chat answering. Whether our clients require assistance on a daily basis or for specific projects, our virtual assistants are trained to provide a seamless and efficient experience, allowing businesses to focus on their core operations while we handle the rest.Furthermore, HelpSquad provides comprehensive BPO call center services, both inbound and outbound. With our professional agents and state-of-the-art call center infrastructure, we deliver exceptional support to our clients. Whether it is handling customer inquiries and complaints or making outbound sales calls, we have the expertise and resources to manage high call volumes while maintaining the highest level of professionalism.

Obszary działalności

back office outsourcing 40%
call center services 30%
customer service outsourcing 30%

Pakiety i ceny

Back Office Services Packages
$775 /month
Customer Support Outsourcing Packages
$185 /month

Opinie klientów

Call Center Services for Property Management Company
5.0/5.0

"HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms."

Cost
5.0
Quality
5.0
Schedule
5.0
Willing to Refer
5.0
Call Center Staff Aug for Higher Education Institution
5.0/5.0

"HelpSquad provided live chat and call center staff augmentation for a higher education institution. The team also offered chat analytics and integrated Salesforce into the client's CRM."

Cost
5.0
Quality
5.0
Schedule
5.0
Willing to Refer
5.0
Virtual Agent Dev for Omnichannel Support Solutions Co
5.0/5.0

"An omnichannel support solutions company hired HelpSquad for virtual assistant development. Based on the client's needs, the team created a virtual assistant to attend phone calls, emails, and live chats."

Cost
5.0
Quality
5.0
Schedule
5.0
Willing to Refer
5.0
Sales Outsourcing & Call Center Services for Cosmetic & Surgical Dentistry
5.0/5.0

"HelpSquad, LLC provides ongoing virtual assistant services for a dental clinic. The goal is to alleviate the client's internal staff workload. This includes inbound/outbound calls, billing, and data entry."

Cost
5.0
Quality
5.0
Schedule
5.0
Willing to Refer
5.0
Conversion Optimization for Digital Marketing Agency
5.0/5.0

"A digital marketing agency hired HelpSquad to increase leads and communicate with customers. The team manages the client's live chat on their website 24/7."

Cost
5.0
Quality
5.0
Schedule
5.0
Willing to Refer
5.0
Customer Service Outsourcing for Medical Company
5.0/5.0

"HelpSquad has been hired by a medical company to manage their customer service. The team is tasked with responding to chat inquiries, speaking to leads, creating records, and answering any customer questions."

Cost
5.0
Quality
5.0
Schedule
5.0
Willing to Refer
5.0
Live Chat Support Services for Consumer Products Company
5.0/5.0

"HelpSquad provides live chat support services for a consumer products company. The team provides round-the-clock customer service through the client's website and addressed concerns professionally."

Cost
5.0
Quality
5.0
Schedule
5.0
Willing to Refer
5.0
Customer Service & Sales Support for Survey Kiosk Company
5.0/5.0

"HelpSquad provides 24/7 customer service to a survey kiosk manufacturer's enterprise-level customers via phone, email, and chat. The team also manages sales executives' calendars and procures prospect lists."

Cost
5.0
Quality
5.0
Schedule
5.0
Willing to Refer
5.0
API Integration for Life Science Community
5.0/5.0

"A life science community has hired HelpSquad for API integration. The team is helping the client integrate HelpSquad live chat into the client's websites."

Cost
5.0
Quality
5.0
Schedule
5.0
Willing to Refer
5.0
Call Center Services for Software Company
5.0/5.0

"HelpSquad, LLC provided call center services for a software company. Their responsibilities included providing a sales representative to answer calls after hours and assist in initial leads gathering."

Cost
5.0
Quality
5.0
Schedule
5.0
Willing to Refer
5.0

Dane firmy

  • employees
    250 - 999
  • hourly rate
    < $25 / hr
  • languages
    3 Languages
  • locations
    Hatboro, PA
  • min project size
    $1,000+
  • timezones
    1 Timezone
  • year founded
    Founded 2015
  • Języki
    English Spanish Filipino
  • Strefy czasowe
    EST - Eastern Standard Time (EST)